SMS Privacy Policy

SMS Privacy Policy

Last Updated: January 9th 2025

Concrete Mix USA LLC is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your personal information when you receive SMS text messages from us. By opting in to receive SMS messages or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you sign up for SMS messages, we may collect the following types of information:

  • Phone Number: The mobile phone number that you provide when you opt-in for SMS notifications.
  • Message Content: We may collect information related to the messages we send and your responses, such as responses to offers or requests.
  • Usage Data: Information about the delivery and interaction with the SMS messages (e.g., delivery status, response times).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To send SMS alerts, updates, promotional messages, and other information related to your interactions with us.
  • To process your requests or inquiries, such as verifying your participation in a program or offering customer support.
  • To improve our services, including analyzing message delivery and user interactions to ensure effective communication.
  • To comply with legal and regulatory requirements, including sending necessary opt-in/opt-out confirmations as required by applicable law.

3. Opting In and Opting Out

By providing your phone number and opting into our SMS services, you consent to receive text messages from us. You may opt out of receiving SMS messages at any time by following the instructions provided in each message, such as replying "STOP" or "UNSUBSCRIBE." Upon opting out, you will no longer receive promotional or informational messages from us.

4. Data Sharing and Disclosure

We do not share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us send SMS messages or provide customer support.
  • Legal Requirements: We may disclose your information if required by law, or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information, including the transmission of SMS messages. However, no method of transmission over the internet or mobile network is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access to your personal information, including the ability to update or correct your mobile number.
  • The ability to opt-out of receiving further SMS messages by following the "STOP" or "UNSUBSCRIBE" instructions in our messages.
  • Request the deletion of your personal information, subject to applicable legal exceptions.

If you wish to exercise any of these rights or have questions about your information, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

While SMS messages themselves do not use cookies, we may track interactions with links in our messages. We may collect usage data such as click rates, response rates, and other data to optimize our services.

8. Changes to This Privacy Policy

We may update this SMS Privacy Policy from time to time. If we make significant changes, we will notify you via SMS or through a prominent notice on our website. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this SMS Privacy Policy or your data, please contact us at:

Concrete Mix USA LLC
5135 International Drive, Suite 1/2, Orlando, 32819
Email: contact@concretemixusa.com
Phone: (475) 477-5502

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